FAQs

How does your service work?

For yard scooping, we come on a scheduled basis and scoop your yard of all dog waste.

Do I have to sign a contract?

No. In fact there are no set up fees either. You pay after service is completed (weekly or monthly). You can cancel at any time. We also offer a one-time only service for those that just want a single scooping and not be on a schedule.

What is the cost for service?

Rates for yard scooping is based on how many dogs you have and how often you would like your yard scooped. Small yard, single dog service plans start as low as $12 per week.

How do I pay?

For your convenience, we offer online payment forms that accept credit and debit cards displaying the Visa, Mastercard, Discover and American Express logos. Your card will then be charged on a monthly (4-week) basis for the rate at which you choose.

How do I start service?

Simply call or text (631) 720-1789 to be connected with a Scoopers representative. Once connected, you can discuss which service plan works best for you. We also offer a one-time only service for those that just want a single scooping and not be on a schedule.

Is there an extra charge if I have large dogs?

No. No matter what size your dog, we see it as being equally challenging. While larger dogs produce larger amounts of waste, it is harder to spot the ones the little guys put out.

Do you allow dogs in the yard while you’re there?

Yes, as long as the dogs play nice. We’re fine with barking and jumping, just as long as there’s no bite risk. Our staff is very careful to keep all gates closed after entering and exiting the yard. We can text you when we’re on the way so you can bring your dogs in if needed.


Do you work on Holidays?

We try to work on or close to Holidays to help keep a clean yard for those hosting a party or having family visit.

Do I have to be home while you work?

No. Please let us know of anything that could possibly hinder us from getting to your yard such as a locked gate or steep driveway so that we can discuss the best solution.

What happens if it snows or rains?

We will still come to scoop your yard rain or shine. If it is heavy rain or thunderstorm, we can simply wait until it has passed. If heavy snowfall occurs or any other weather condition that prevents us from scooping that day, we will attempt to service the next day. If we decide to delay your service for the following week, you will not be charged.

Have a question you don’t see listed here?

Please visit our contact page. We’d love to hear from you!